In the role, she will support the company’s ambition to consolidate its strong position in core markets while also providing a framework where it can more easily build out into new markets.
Johnston joins from Aviva where she held a number of transformation leadership roles across both savings and retirement and general insurance.
She has a track record of delivering large-scale digital and operational transformation projects which deliver “tangible value”.
She also has a wealth of experience in delivering a better digital experience for customers.
When Mortgage Finance Gazette sister title Money Marketing spoke to Canada Life chief executive Lindsey Rix in May, she laid out plans to transform the company into a “different type of business”.
“Historically, we’ve been very successful in our chosen markets, but I can see a clear opportunity to grow…