An Ipsos poll found that almost three-quarters (74%) of Canadian workers had returned to their pre-pandemic working conditions, with just 12% working fully from home. Still, while many brokers and agents will have returned to the office, it appears the prominence of virtual solutions in conducting mortgage business isn’t likely to go away anytime soon.
Liane Moskal (pictured top), mortgage agent and team lead at the Ottawa-based KeyRate Corp., told Canadian Mortgage Professional that while she had always favoured in-person arrangements prior to the pandemic, she hasn’t returned to that arrangement to date in 2022, continuing to transact through virtual solutions.
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“Before the pandemic, I met with every single client – it was rare that I didn’t,” she said….