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Insurance Business spoke with Paul Mlodzik (pictured), executive vice president and chief customer officer at SGI CANADA, to learn more about how the company works with brokers and how it continues to support brokers across the country.
What are some of the key reasons why you choose to work with brokers?
The main reason SGI CANADA works with brokers is that brokers put the customer first. Insurance can be a mystery for people to navigate and when a customer needs to interact with their insurance company, often they’re dealing with complicated life events. Whether it’s buying a new home or submitting a claim after a loss that’s flipped their lives upside down, brokers make close personal connections with customers and their families. They’re able to offer the best…